Covid-19 - St Helen's Enterprises

update 19.12.20

Following the latest update regarding the Covid-19 pandemic and subsequent changes to the tier system, St Helen’s Sports Complex will yet again close all leisure facilities from Sunday 20 December as a result of progressing to Tier 4 and will remain closed until is it deemed safe to re-open.

We sincerely apologise for the frustration and inconvenience this causes our customers. This is an unprecedented situation and we are all working hard to make the best decisions for our staff and customers.

As fitness and wellbeing is an important part of people’s lives, we will continue to provide all group exercise classes online and encourage all our members to continue to remain as active as possible.

We will monitor the situation and will keep our members and customers updated with any changes and relevant information regarding re-opening via email, website and social media pages. We will do our best to answer emails and queries as soon as possible.

We would like to express our deepest thanks for your continued support and commitment and whilst we all face an uncertain future, we will together, come through the other side stronger and with renewed motivation.

Stay safe and healthy, look after your loved ones and neighbours and have a wonderful Christmas and New Year.

Group Exercise

We will continue to run the majority of our group exercise classes online. Please refer to the class timetable which can be found here.

Sessions will run via Zoom or Skype and will need to be pre-booked in the usual way. Session ID details will be emailed to those who have pre-booked approximately 15-20mins prior to the start of class. Please ensure we have your correct email address by checking the ‘My Details’ section in your account. Sessions may be recorded for insurance purposes but will not be shared. Existing members wishing to book, please register your account here. Non-members can book fitness classes via our online booking system.

 

Sports ComplEX

Keeping you safe

Key measures include:

  • Limiting the number of members in certain areas of the Sports Centre
  • Hand sanitiser stations will be located at entry and exit points and in key areas
  • Enhanced cleaning schedules to maintain high levels of hygiene, particularly across high contact points
  • Reduced class occupancy to ensure social distancing
  • Gym, swim and group exercise classes need to be pre-booked online

MEMBERS & NON-MEMBERS SWIMMING

  • All swimming sessions must be pre-booked online
  • Swimmers must arrive and leave ‘beach-ready’ via the designated swimming entrance
  • Access to the changing rooms will not be permitted at this time however toilet facilities will be available
  • All non-members must be 18 years and over

swimming Crash Courses

  • Swimmers wishing to take part in our crash courses must be a minimum of 1.1 metres tall and aged 4 years and over
  • Lessons run for 30 minutes with a 10 minutes airgap to allow for cleaning
  • Teachers must remain outside the pool therefore children must be able to stand in the shallow end
  • Swimmers need to wear a swim hat
  • Children attending lessons must be accompanied by one parent/guardian only and arrive no earlier than 5 minutes prior to their lesson
  • Spectators will not be permitted on poolside and must return to their vehicle after drop off
  • Access to poolside to be made via the designated route marked by green feet
  • Swimmers are encouraged to shower at home prior to their swimming lesson
  • Swimmers must arrive and leave ‘beach ready’
  • Swimmers are advised to bring minimal bags and belongings – changing on poolside is not permitted
  • Parents/guardians to complete our You’re welcome if declaration prior to attending a lesson

Existing members wishing to book, please register your account here. Non-members can book fitness classes or a swim session via our online booking system.

Venue Hire & Lettings

For all venue hire and lettings procedures, please contact the Facilities and Lettings Manager directly.

We all have a responsibility to reduce the risk of infection and keep our community as healthy as possible.  Click here for the latest government advice.

Thank you for your understanding and we wish you all the best in these unprecedented times.